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ESSAYS ON QUALITY
What Is Quality?
Quality as a Tool for Success
The Necessary Steps Before Personal Improvement Can Occur
The Difference Between Personal Development and Personal
Quality is so Easy, Why Settle for Less?
Quality is an Attitude
Increase Your Success by Increasing Quality
"I am truly blown away."
"If you're looking for immediate results, try applying the principles presented in this
"This book has inspired me to raise the bar in all areas of my life, and with your simple and realistic
approach, I know that I can!"
Quality means making things better
One of the easiest ways to improve your life is to increase quality in all you do.
When you do something better, you are increasing quality. When you make something better,
you are increasing its quality. It doesn't matter how much better. Even a little tiny bit
better is still an improvement. Then a little bit more than that next time, and a tiny
bit more after that, and the effects add up rapidly.
Why do people settle for less? Usually, because they are taught to, by their bosses,
their co-workers, by television and movies, and by their own experience. Very often
it seems like extra effort is wasted, and sometimes even ridiculed. The "Why Bother?"
syndrome is very widespread. This explains a lot about the mediocrity so common in
society. To the thinking person, though, it also presents a huge opportunity: the
easiest way in the world to really stand out from the crowd.
The actual principles of quality, what it is and how to achieve it, are largely unknown.
Most of the common sayings about quality – "If it is worth doing, it is worth doing
right," or "Close enough for government work" – are completely false. But when the
truth isn't known, untruth will have free rein.
The principles of quality
Here is the truth, and the first major principle of quality: Quality is an Attitude.
Quality doesn't just happen; it is created. How is it created? By somebody wanting to do
something better. Better than what? Doesn't matter. The attitude is what matters. Maybe
he wants to do something better than his neighbor. Maybe he wants to do something better
than he did it before. Whatever the reason, he has the attitude that creates quality.
Higher quality, by definition, just means better. Not best, not as good as possible,
just better. How can anything be easier? Something put away instead of being left out.
A plant watered before it starts to wilt. A light turned out when leaving the room.
A paper clip picked up off the floor. A file drawer closed. Little actions which are
better to be done than not done.
Getting this quality attitude, building it into your life, is also very easy. Do you
think that something getting better is preferable to it staying the same or getting
worse? If so, and if you can remember that every day, you have and you can strengthen
a quality attitude. Strangely enough, the stronger it gets, the easier it gets.
Then you run into the second major principle: Quality Leads to Opposition. Life and
people do tend to put obstacles in the way of improvement. Opinions often differ as
to what is better, or how you should use your time. Some people don't like others to
do things better, because it makes them look worse. So this part of quality may not
be so easy. If you aren't fully applying the first principle of quality, and keeping
your quality attitude, this second principle can stop you in your tracks. Trying to
do things right can get discouraging when even your best friends are telling you that
you are being foolish or trying too hard. Knowing this principle, knowing that it is
a real principle of quality, you can deal with it, by holding on to the first principle
tightly and ignoring anyone who puts you down or gets in your way.
The third major principle of quality is that Quality Takes Time. It does take three
extra seconds to put the staple in the wastebasket instead of brushing it onto the
floor. It takes two minutes to double-check the form before mailing it. Another minute
to write neat numbers that other people can read. What you will learn fairly quickly
is that if quality takes time, it gives back much more: pride, efficiency, recognition,
and quite often it even gives back more time than it took, because the job doesn't
have to be fixed or redone. Time spent on making or doing things a little better is
never time wasted.
Above are the three major principles of quality. Use them, and make your life better.
There are more, and specific actions, but these principles underlie all the rest.
They are easy. They work. Use them.
Improve His or Her Life: The Principles of Quality goes into much
greater depth about quality than this little essay can, and makes everything very
Have fun with it. Let me know how it goes for you.